A team you build one hire at a time
Novi answers every inquiry in minutes, in your voice, and books the tour. When you're ready, she takes on client service too and carries every couple from first inquiry to last dance.
Run it on your numbers, then let us prove it.
Your inquiry volume, your tour rate, your average event. Move any slider. We’d rather show you your numbers than ours.
average venue inquiry response time
more likely to qualify when replying within 5 minutes
a year for a wedding sales coordinator, plus benefits
Added weddings a year
Added REVENUE a year
Somewhere tonight, a couple is inquiring. Be the venue that answers first.
See how quickly Novi takes busywork off your plate and helps you elevate every couple's experience with your venue.
FAQs
Yes, when they ask, and Novi hands off gracefully. Most couples care about a fast, accurate answer at 11 PM more than who typed it.
From you. We ingest your website, pricing sheet, FAQ, and past email threads, then you approve every rule she follows. She answers the way your best salesperson would, because she learned from them.
No. Answers come only from your approved packages and live calendar. Anything outside that goes to your team with the full conversation attached.
No. Novi takes the repetitive replies so your event manager can spend that time where it counts: with couples. Your event manager approves Novi's drafts and trains her through those approvals, staying the human face of your venue.
No. Novela works with Tripleseat, HoneyBook, Perfect Venue, Event Temple, and your Gmail.
24 hours. We ingest your website, pricing sheet, and FAQ, then hold one calibration call.
Email, text, WhatsApp, Instagram, and your website form, plus inquiries from The Knot, WeddingWire, and Zola.
Yes. Every plan starts with a free 14-day trial. After that, plans are billed monthly; cancel any time no questions asked.
Your tier follows how many weddings your venue hosts each year: under 25, 25 to 50, 50 to 75, 75 to 100, or more than 100. Roles are priced flat within your tier. We check the tier once a year at your account anniversary, and monthly plans get 30 days' notice before anything changes.
It finally turns into tours. Novi answers those inquiries in minutes, qualifies them, and books the tour.
Congratulations, some of that is probably Novi. Your tier only moves at your annual anniversary review, so growth during the year never triggers a surprise bill.
Yes. Novi is built only for boutique wedding venues, and trained on yours.